Claims Management

State Farm Claims Handling Standards

Apr 20, 2010 By Chip Merlin

Failure to Have Specific Written Claims Standards is Bad Faith

Feb 21, 2010 By Chip Merlin

Should Insurance Companies Have Claims Manuals Explaining Procedures and Standards for Adjustment?

Feb 01, 2010 By Chip Merlin

Should Liberty Mutual and Safeco Insurance Company Customers Expect Great Rates for Poor and Wrongful Claims Performance?

Dec 24, 2009 By Chip Merlin

Allstate Loses Claims Core Process Redesign Trial

Nov 17, 2009 By Chip Merlin

TWIA Receives Litigation, Media and Regulatory Critical Analysis for the Manner it Treats Customers During Adjustment

Nov 12, 2009 By Chip Merlin

Claims Management by Computer: Analytical Data Mining and Claim Oversight is a Trend

Sep 26, 2009 By Chip Merlin

Cooperation Clause Does Not Require the Policyholder’s Slavish Obedience

Sep 21, 2009 By Chip Merlin

An Invitation To Jim Oliver and TWIA To Attend Our Hurricane Ike Seminar This Friday In Houston

Sep 09, 2009 By Chip Merlin

TWIA Insurance Claims Under Investigation by Regulators and Media–An Invite to TWIA Claims Executives to a Public Meeting in Houston Next Friday Regarding Those Accusations!

Sep 05, 2009 By Chip Merlin

Should the Rust Family Stay in State Farm’s Power and Ownership Given the Recent Record of Policyholder and Corporate Citizen Ethics

Jul 24, 2009 By Chip Merlin

The Obligation of Good Faith Claims Handling and Policyholders’ Perceptions of Why it Does Not Happen

Jul 22, 2009 By Chip Merlin