{"id":26618,"date":"2020-05-12T06:00:08","date_gmt":"2020-05-12T10:00:08","guid":{"rendered":"https:\/\/www.propertyinsurancecoveragelaw.com\/?p=26618"},"modified":"2023-11-15T19:40:29","modified_gmt":"2023-11-16T00:40:29","slug":"arizona-claims-handling-guidelines-at-a-glance","status":"publish","type":"post","link":"https:\/\/www.propertyinsurancecoveragelaw.com\/blog\/arizona-claims-handling-guidelines-at-a-glance\/","title":{"rendered":"Arizona Claims Handling Guidelines at a Glance"},"content":{"rendered":"<p>Similar to other states, Arizona has adopted unfair claims settlement practices statutes and regulations. While one cannot a bring a private cause of action under the Unfair Claim Settlement Practices Act<sup>1<\/sup> and its companion regulations, they lay out specific standards for insurers to promptly investigate and process claims.<!--more--><\/p>\n<p>Under the Act, insurance carriers are expected implement reasonable standards for the prompt investigation of all claims brought under a policy.<sup>2<\/sup> This includes acting reasonably and promptly upon communications relating to insurance claims.<sup>3<\/sup><\/p>\n<p>An insurer may not refuse to pay claims without conducting a reasonable investigation, and must affirm or deny coverage within a reasonable time following submission of the proof of loss.<sup>4<\/sup> Insurer\u2019s may not misrepresent facts or insurance policy provisions and must attempt in good faith to effectuate prompt and fair settlements of claims once liability becomes reasonably clear.<sup>5<\/sup><\/p>\n<p>Property insurers may not restrict the assignment of a loss or claim after the loss has occurred.<sup>6<\/sup><\/p>\n<p>The investigation or payment of claims may not be delayed for the purpose of requesting preliminary claim reports followed by subsequent formal proofs of loss.<sup>7<\/sup> Insurers may not force their insureds to initiate litigation to recover amounts owed under the policy by offering substantially less.<sup>8<\/sup><\/p>\n<p>Once liability has become reasonably clear, an insurer must promptly settle claims under that section of the insurance policy.<sup>9<\/sup><\/p>\n<p>When paying claims, the payment must be accompanied by a statement describing the coverage under which the payment is being made.<sup>10<\/sup> If an insurer is denying a claim or offering a compromise settlement, they must promptly provide a reasonable explanation of the basis relative to the facts or applicable law.11<\/p>\n<p><a href=\"https:\/\/www.propertyinsurancecoveragelaw.com\/wp-content\/uploads\/2020\/05\/Arizona-chart-1.jpg\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-26619\" src=\"https:\/\/www.propertyinsurancecoveragelaw.com\/wp-content\/uploads\/2020\/05\/Arizona-chart-1.jpg\" alt=\"\" width=\"628\" height=\"484\" srcset=\"https:\/\/www.propertyinsurancecoveragelaw.com\/wp-content\/uploads\/2020\/05\/Arizona-chart-1.jpg 628w, https:\/\/www.propertyinsurancecoveragelaw.com\/wp-content\/uploads\/2020\/05\/Arizona-chart-1-300x231.jpg 300w\" sizes=\"auto, (max-width: 628px) 100vw, 628px\" \/><\/a>___________________________<br \/>\n<sup>1<\/sup> Ariz. Rev. Stat. Ann. \u00a7 20-461 (D)<br \/>\n<sup>2<\/sup> Ariz. Rev. Stat. Ann. \u00a7 20-461 (A)(3)<br \/>\n<sup>3<\/sup> Ariz. Rev. Stat. Ann. \u00a7 20-461 (A)(2)<br \/>\n<sup>4<\/sup> Ariz. Rev. Stat. Ann. \u00a7 20-461 (A)(4); Ariz. Rev. Stat. Ann. \u00a7 20-461 (A)(5)<br \/>\n<sup>5<\/sup> Ariz. Rev. Stat. Ann. \u00a7 20-461 (A)(1); Ariz. Rev. Stat. Ann. \u00a7 20-461 (A)(6)<br \/>\n<sup>6<\/sup> Ariz. Rev. Stat. Ann. \u00a7 20-461 (A)(7)<br \/>\n<sup>7<\/sup> Ariz. Rev. Stat. Ann. \u00a7 20-461 (A)(13)<br \/>\n<sup>8<\/sup> Ariz. Rev. Stat. Ann. \u00a7 20-461 (A)(8)<br \/>\n<sup>9<\/sup> Ariz. Rev. Stat. Ann. \u00a7 20-461 (A)(14)<br \/>\n<sup>10<\/sup> Ariz. Rev. Stat. Ann. \u00a7 20-461 (A)(11)<br \/>\n<sup>11<\/sup> Ariz. Rev. Stat. Ann. \u00a7 20-461 (A)(15)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Similar to other states, Arizona has adopted unfair claims settlement practices statutes and regulations. While one cannot a bring a private cause of action under the Unfair Claim Settlement Practices Act1 and its companion regulations, they lay out specific standards for insurers to promptly investigate and process claims.<\/p>\n","protected":false},"author":36,"featured_media":25751,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[247],"tags":[31,33,4,41],"class_list":["post-26618","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-arizona","tag-claims-handling","tag-good-faith-claims-handling","tag-insurance","tag-regulation"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Arizona Claims Handling Guidelines at a Glance | Property Insurance Coverage Law Blog<\/title>\n<meta name=\"description\" content=\"May 12, 2020 Similar to other states, Arizona has adopted unfair claims settlement practices statutes and regulations. While one cannot a bring a private cause of\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.propertyinsurancecoveragelaw.com\/blog\/arizona-claims-handling-guidelines-at-a-glance\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Arizona Claims Handling Guidelines at a Glance | Property Insurance Coverage Law Blog\" \/>\n<meta property=\"og:description\" content=\"May 12, 2020 Similar to other states, Arizona has adopted unfair claims settlement practices statutes and regulations. 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